Groundbreaking New Innovations, Tools, Tech, Culture, Operations & Processes To Inspire Change & Transformation, Leverage Practical AI & Data-Driven Efficiencies For Sustained Continuous Improvement & Customer Experiences:

Drive Operational Excellence & Resilient Growth Strategies By Marrying AI & New Tech With People, Stakeholder & Leadership Engagement

08.15 Registration, Informal Networking & GIC Opening Remarks

09.00 Morning Co-Chairs’ Opening Remarks

Azeeza Sunmonu, EMEA Head of Commercial Operations & Excellence – Partnerships & Solutions, GE HealthCare

Stuart Anwyl, Head Of Performance & Business Improvement, Balfour Betty PLC

Practical AI, Automation & New Technologies – Panel

Panel Discussion

09.10 Achieve Ops Excellence By Leveraging New & Fresh AI & Tech Which Can Propel Productivity & Drive Efficiencies

  • Automation is limiting human error and AI is taking centre stage, but how can the integration and adoption of AI effectively reduce business costs and prove practical value?
  • Critical questions, answered! How has AI and automation already changed the industry landscape, and how can they continue to support OPEX workflows?
  • It is all about progression in 2024! Dive deep into the new tech and automation you should adopt to secure flourishing long-term ROI

Yash Date, Business Operations Lead, Amazon

Dr. Victoria Noelle, VP, Head of Process – Systems – Data & Digital Transformation, Philips

Workforce Engagement Keynote


09.30 Brand New Insights & Practical Strategies To Cultivate A Highly-Engaged Workforce Which Drives Productivity, Quality & Innovation & Delivers Operational Excellence Success

  • To what extent can workforce experience provide a competitive advantage to increase business value at all stages within your organisational structure?
  • What strategies can senior leadership deploy to inspire colleagues whilst effectively demonstrating the core values that underpin an internal culture of operational excellence?
  • Uncover fresh and ground-breaking strategies designed to empower your workforce to effectively navigate periods of change, disruption, and uncertainty


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