Inspire Cultural Change & Transformation, Fully Engage All Levels Of The Workforce, Leverage New Technologies, AI & Data With Solid Frameworks & Systems For Sustained Continuous Improvement & Operational Excellence

A One-Day Industry-Led Conference & Networking Event, 27th February 2019, The Cavendish Conference Centre, Central London.

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Learn From 23 Cross-Sector Experiences & Insights Into Innovative Strategies To Engage Employees & Change Cultures To Drive Continuous Improvement & Sustained Operational Excellence

Drive Business-Wide Cultural Change & Transformation! Vodafone, Royal Mail, Close Brothers, Crown Commercial Service and TEVA Runcorn reveal strategies to align core business visions and values for successful, long-term culture change that embeds operational excellence
Gain Staff-Wide Engagement & Buy-In: ENGIE UK offer best-practice engagement techniques to drive a cultural shift and eliminate disengagement
Get Leaders, Shop Floor Workers & Middle Managers On Board! AstraZeneca, Highway England and Cambridge University Press offer expert advice to ensure you take all staff with you on the journey for truly bought-in colleagues and Opex advocates
Unlock The Power Of New Technology, Automation & AI: YBS Group and Everything5pounds.com, Bristol Water and Bupa explore the latest tech innovations that will actually boost efficiency and impact Opex strategies without alienating staff
Game-Changing Cross-Sector Insights: Teva Pharmaceuticals, Costain, Expedia Group and Google Cloud share real-world insights into the practicalities and pitfalls of embedding successful strategies
Effectively Leverage New Tech: Sodexo divulge top tips to harness technology to engage staff with continuous improvement
Winning Frameworks, Models & Systems: Imperial College London reveal high-impact frameworks and systems to drive demonstrable improvements and efficiencies
Sustain Long-Term Excellence: The Royal Mint offer advice to drive momentum forward to encourage long-term investment and truly embed continuous improvement for long-term impact
Combat Resistance, Avoid Pitfalls: TUI UK&I and The Go-Ahead Group share top methods to overcome internal resistance and blockers to change for a fully-committed workforce and smooth operational excellence
My Opex Journey, My Story: Vodafone, QBE European Operations and Expedia offer cross-sector case studies and real-world experiences of how to get your people involved in the OpEx journey whilst supporting them through change

Why Attend This Operational Excellence Conference?

23 Senior, Cross-Sector Speakers Take To The Stage In One Inspiring Day: 3 Pharmaceutical, 2 Government, 4 Finance, 3 Travel, 3 Utilities, 2 Higher Education, 1 Logistics, 1 Medical, 1 Online, 1 Retail, 1 Telecommunications
9 Advanced Sessions On Your Operational Excellence Issues
Sister Conference Of The Sell-Out Process Excellence Conference
My Opex Journey, My Story: Interactive Case Study Discussions – Cross-Sector Perspectives
New! Technology & AI Panel Discussion
New! Sector-Specific Networking Groups
New! 3 Facilitated Peer-To-Peer Discussions: Measurement & Metrics; Safety Culture; Agile & Lean
Just 1 Day Out Of The Office
2 Conference Chairpersons
Open Q&A

Send 4 For the Price Of 3! | Limited Discounted Places Available! Book here

23 In-House Opex Directors Speaking | 1 Day | Download Your Free Brochure

See The Programme Outline Below For The Operational Excellence Conference - Engaging People, Changing Culture Or Click Here >>
Inspire Cultural Change & Transformation, Fully Engage All Levels Of The Workforce, Leverage New Technologies, AI & Data With Solid Frameworks & Systems For Sustained Continuous Improvement: Engage People & Change Cultures To Drive Operational Excellence

08.30 Registration, Coffee & Informal Networking

09.00 GIC Welcome, Interactive Voting Introduction & Morning Chair’s Opening Remarks
Alessandro Laureani | Director, Global Sales Development | Google Cloud

CULTURAL CHANGE & TRANSFORMATION - PANEL DISCUSSION & Q&A

09.20 Enable Business-Wide Cultural Transformation By Aligning Your Business Core Visions & Values For Successful, Long-Term Culture Change That Embeds Operational Excellence

ENGAGEMENT

09.50 From The Bottom To The Top Of The Organisation, Gain Staff-Wide Buy-In & Engagement With Operational Excellence With The Latest Thinking & Engagement Techniques

Chris Harrison | ERP Programme Director | ENGIE UK

SECTOR-SPECIFIC NETWORKING

10.15 Morning Refreshment Break With Informal Networking & Sector-Specific Networking: Food & Drink, Not-For-Profits, Utilities, Consumer Goods, Chemicals, Construction, Professional Services, Pharma, Retail, Finance

LEADERSHIP - DOUBLE PERSPECTIVE

10.45 How To Engage, Gain Buy-In From & Empower The Leadership Team To Get Fully Behind Opex Programmes For Long-Term Support & Investment

10.45 Perspective One: Naveed Khawaja | Director Agile & Lean Transformation | AstraZeneca

11.00 Perspective Two: Neal Symmons | Lean Technical Manager | Highways England

SHOP FLOOR WORKERS - SNAPSHOT

11.15 Develop A Cultural Shift On The Shop Floor To Eliminate Any Disengagement & Resistance To Change

Speaker To Be Announced - Please Check The Website For Updates

MIDDLE MANAGERS - SNAPSHOT

11.30 As Middle-Management Is The Organisational Level Where Most Resistance Is Usually Found, What Are The Tips & Techniques To Take Middle Managers On The Opex Journey & Change The Mindset Of ‘That’s Not My Job’ For Good?

Christopher Sibbons | Global Head of Operational Improvement | Cambridge University Press

11.45 Bonus Session Reserved For Exclusive Conference Partner. To get involved with The Operational Excellence Conference - Engaging People, Changing Culture please call +44 (0)20 3479 2299 or email partner@opexcultureconference.com for more details.

MY JOURNEY, MY STORY - CASE STUDIES & INTERACTIVE DISCUSSION

12.15 From The Conception To Completion Of Their Opex & CI Journey, Gain Best-Practice Advice From A Selection of Cross-Sector Speakers Sharing Their Highs, Lows & Lessons Learned

12.40 Lunch For Delegates, Speakers & Partners

13.10 Informal Peer-To-Peer Discussions

A) Safety Culture
Daniel Mottram | Director, EHS & Security | Teva Pharmaceuticals

B) Agile & Scrum With Lean Methodologies
Tony Blanch | Business Improvement Director | Costain

C) Measurement & Metrics

13.40 Afternoon Chair's Opening Remarks
Anna Gevorgyan | Senior Director Strategy & Operational Excellence | Expedia Group

TECHNOLOGY AUTOMATION & AI - PANEL DISCUSSION & Q&A

13.50 Which Are The Latest Innovations From AI, Automation & Robotics That Will Actually Boost Efficiency & Impact Opex Strategies Without Alienating Staff?

DATA & TECHNOLOGY - CASE STUDY

14.20 Sodexo Case Study
Isabelle Hannedouche | Senior VP – Business Improvement & Growth Support | Sodexo

FRAMEWORKS & STRATEGY

14.45 Set Yourself Up For Success! Ensure Your Opex Frameworks & Systems Are Strategically Right For Your Organisation To Drive Improvements & Efficiencies
Marc Gray | Operational Excellence Programme Director | Imperial College London

15.10 Bonus Session Reserved For Exclusive Conference Partner. To get involved with The Operational Excellence Conference - Engaging People, Changing Culture please call +44 (0)20 3479 2299 or email partner@opexcultureconference.com for more details.

15.30 Afternoon Refreshment Break With Informal Networking

SUSTAIN EXCELLENCE

16.00 Develop Strategies To Sustain & Maintain Opex Programmes For Long-Term Gains & Impact
Leighton John | Director of Operations | The Royal Mint

RESISTANCE & PITFALLS - DOUBLE PERSPECTIVE

16.25 Top Methods To Combat Internal Resistance & Blockers To Change & Overcome Pitfalls For A Fully-Committed Workforce

16.25 Perspective One: Nicola Harris | Director of Business Improvement & Transformation | TUI UK&I

16.45 Perspective Two: Campbell Smith | Group Head of Continuous Improvement | The Go-Ahead Group plc

17.10 Chair’s Closing Remark

17.15 Official Close Of Conference

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Speak, Sponsor Or Exhibit At The Operational Excellence Conference

Can you help organisations drive operational excellence and continuous improvement? For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@opexcultureconference.com

Book An Exhibition Stand & 2 Delegate Passes Today. Please click here to book your stand. Exhibition space is strictly limited and will be issued on a first-come, first-served basis.

Take A Look At Our Upcoming Sister Event, The Manufacturing, People & Tech Conference - Improving Productivity

BOOK BEFORE NEXT THURSDAY & SAVE £200! | Limited Discounted Places Available

Get The Latest, Real-World Case Studies From 20 Senior Manufacturer Speakers In Just 1 Day As They Unveil Their Latest People & Tech Strategies To Maximise Manufacturing Productivity

Engage Your People & Leverage Technology To Maximise Manufacturing Productivity: Create High-Performing Cultures With Strategic Methods of Attracting, Developing & Engaging Talent & Applying The Latest Technologies & Industry 4.0 In Practice.

A One-Day, Industry-Led Conference & Networking Event, 30th April 2019, Macdonald Burlington Hotel, Birmingham.

Practical Insights To Revolutionise Your Manufacturing Processes, Increase Employee Engagement, Attract Talent, Implement The Best Upcoming Tech & Uncover Essential Insights Into Industry 4.0, Data & Lean To Improve Your Productivity & Efficiency

Attract The Right Talent & Develop Your Future Workforce: From apprentices to grads to shop floor workers - get the best talent through your doors, plug the skills gap and keep the line running
Creating A Culture Of Engagement: Successes and pitfalls of creating a highly-engaged, high-performance culture with long-term retention
Developing Skills For A Multi-Skilled, Multi-Functional Workforce: Practical methods to upskill your people, promote continuous development and positively impact your production line
Brexit Uncertainty: Overcoming labour, import, costs and regulatory unpredictability; how do you mitigate the risks of Brexit?
Align People & Procedures With Exciting New Technology: Identify the right tech for your business and overcome the barriers of implementation
AI, Robotics, VR, Additive & Automation… Tech Innovations To Invest In Now: Assess the best technologies, manage cost and permanently improve productivity
Industry 4.0 & Data Practical Applications: Future-proof your factories and implement advanced data strategies and Industry 4.0 now to keep up with the tech revolution
Lean & Visual Methodologies - Grab The Quick Wins: Reduce waste, drive continuous improvement and increase productivity