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Discover How 22 OpEx Directors Are Engaging People & Changing Cultures To Drive Impressive Operational Excellence

Win Senior & ‘Shop-Floor’ Buy-In, Overcome Resistance & Embed & Sustain Behavioural Change For Effective Continuous Improvement Journeys & Operational Excellence Strategies With Measurable Results

A One-Day, Cross-Sector Conference & Networking Event, 21st February 2018, Museum of London Docklands, London. Download the brochure. Book today.

  1. Embed & Sustain Cultural Change: Deliver operational excellence with the latest tools and methodologies to cultivate change and create continuous improvement cultures
  2. Drive Employee Engagement, Drive Excellence: Get the entire organisation on board and united to power excellence and results
  3. Create Successful ‘Shop-Floor’ Culture Shifts: Strategies to engage front-line employees and drive day-to-day workplace efficiencies and buy-in
  4. Measure Value, Demonstrate Impact: Prove the success of change and engagement journeys with effective measurement techniques
  5. Boost Momentum & Sustain Excellence: Encourage long-term investment from employees and leaders alike to ensure continued business improvement
  6. Are Your Leaders & Managers On Board? Strategies to win buy-in from key leaders and managers to drive team commitment and deliver excellence
  7. Combat Resistance, Eradicate Disengagement: Change the mindsets of saboteurs and detached workers for an optimistic, supportive, engaged workforce
  8. Embed A Culture Of Behavioural Safety: Weave safety into organisational behaviours and mindsets for high levels of safety and operational excellence

Who is this event for? Heads, Directors and Senior Managers of: Operational Excellence ✓ Operations ✓ Continuous Improvement ✓ Lean ✓ Business Improvement

The Operational Excellence Conference – Engaging People, Changing Culture:

  • 22 In-House, Cross-Sector Operational Excellence Directors Speaking In 1 Day
  • 13 In-Depth Sessions Focused On Your Hottest Operational Excellence Topics
  • 4 “My OPEX Journey” Practical Keynotes: BBC, Boots UK, Skanska, NHS
  • 97% Average Delegate Satisfaction Rating (based on sister conferences)
  • 83%+ Average Senior, Client-Side Audience (based on sister conferences)
  • 1 Automotive Case Study On ‘Improving Overall End-To-End Flows To Increase Customer Value’
  • 2 Interactive Thought-Leader Panel Discussions On “Culture” & “Engagement”
  • 5 Facilitated Peer Discussions: Digital Transformation & OpEx • Lean Journey • Customer Experiences • Leadership Essentials • Steep Growth & Change Environments
  • 2 Conference Co-Chairs: Discuss the key takeaways from each session
  • Speed Networking
  • Facilitated Networking Hosts
  • Open Q&A
  • 1 Inspiring Day


white-networking

Culture Thought-Leaders • Engaging Leaders • Culture Shifs On The ‘Shop Floor’ • Engagement Thought-Leaders • Resistance & Obstacles • Metrics & Measurement • Sustaining Excellence • Culture Of Behavioural Safety • Operational Excellence Journey Keynotes


Can you help organisations drive operational excellence and continuous improvement?

For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@opexcultureconference.com.

Book your exhibition stand and two delegate passes for only £2,799 +VAT. Book your stand here. Please note that we have a limited amount of exhibition space and stands will be issued on a first-come, first-served basis.


The Operational Excellence Conference – Engaging People, Changing Culture. Please click here to view the full programme.

8.30 Registration, Morning Coffee & Objective Setting

9.00 GIC Welcome & Interactive Voting Introduction

09.10 Morning Chair’s Remarks
Claire Mølby, Director of Service Global Process Management, Vestas Wind Systems A/S

CULTURE THOUGHT-LEADER DISCUSSION

09.20 Initiate Sustainable Change & Continuous Improvement Cultures With Innovative Tools & Strategies That Will Deliver Operational Excellence

  • Peter Evans, Director of LCI, Lego
  • Daniel Abrantes, Head of Change Management Matrix, IKEA
  • Ashutosh Pandey, Head of Continuous Improvement & PMO (Global), Nokia
  • Tammy Palmer, Head of People Development & EngagementAge UK
  • Jason Joyce, Head of Service Operations, Boots UK

MY OPERATIONAL EXCELLENCE JOURNEY 1 – KEYNOTE

09.50 From Conception To Continuation, Discover The Pitfalls To Avoid, Successes To Imitate & Strategies To Implement For Successful Operational Excellence Journeys
Real-world insights into the practicalities of operational excellence and continuous improvement schemes and how to successfully embed them within your business.
Adrian Ruth, Director Lean Transformation & Sustainability, BBC

10.10 Bonus Session; Reserved For Exclusive Partner. Can you help organisations drive operational excellence and continuous improvement? For more information on how to get involved please call +44 (0)20 3479 2299 or email partner@opexcultureconference.com

10.40 Refreshment Break With Informal Networking

ENGAGING LEADERS – CHANGE

11.10 Win Senior Stakeholder Buy-In & Empower Your Leaders To Bring Them On Board With Your Change Strategies, Drive Team Commitment & Deliver Business Transformation
James Dakin, Director of Business Transformation & People Change, Network Rail

CULTURE SHIFTS ON THE ‘SHOP FLOOR’

11.30 Develop Successful Strategies For Engaging ‘Shop-Floor’ Workers With Cultural Changes For Increased Buy-In & Enhanced Workplace Efficiency
James Jesic, Head of Operations, Severn Trent Water

VOLVO CASE STUDY

11.50 Improving Overall End-To-End Flows To Increase Customer Value
Practical insights and tips for increasing customer value, improving end-to-end flows and achieving excellence.
David Haglund, Director, Process Management, Volvo Group

ENGAGEMENT THOUGHT-LEADER PANEL DISCUSSION

12.10 Harness The Tools & Techniques That Effectively Engage People Across The Workforce Hierarchy To Drive Operational Excellence

  • Philip Holt, Head of Operational Excellence, Philips
  • Dominic Picillo, Head of Business Improvement, Mencap
  • Douglas Whitfield, Head of Operations, South East Water UK

12.40 Lunch & Informal Networking For Speakers, Delegates & Partners

13.10 Informal Peer-To-Peer Discussions

A) The Lean Journey
Steff an Speer, Business Improvement Director, Morgan Sindall
Colin Ratcliffe, Perfect Delivery Director Construction, Morgan Sindall

B) Customer Experiences & Operational Excellence
Ashutosh Pandey, Head of Continuous Improvement & PMO (Global), Nokia

C) Leadership Essentials In The Cultural Change Process
Alexander Breskvar, Director of Offshore Platform Quality & HSE, Siemens Wind Power A/S

D) Digital Transformation & OpEx
Lee Poyner, Head of Continuous Improvement UK&I, ALSTOM Transport

E) Achieving Operational Excellence In A Steep Growth & Change Environment
James Fargher, Operations Director, Bounce Foods

13.40 Afternoon Chair’s Remarks
Peter Evans, Director of LCI, Lego

MY OPERATIONAL EXCELLENCE JOURNEY 2 – KEYNOTE

13.50 From Conception To Continuation, Discover The Pitfalls To Avoid, Successes To Imitate & Strategies To Implement For Successful Operational Excellence Journeys
Jason Joyce, Head of Service Operations, Boots UK

14.10 Bonus Session; Reserved For Exclusive Partner. Can you help organisations drive operational excellence and continuous improvement? For more information on how to get involved please call +44 (0)20 3479 2299 or email partner@opexcultureconference.com

RESISTANCE & OBSTACLES

14.40 Combat Resistance To Change & Eradicate Disengagement To Ensure Your Workforce Is Entirely On Board With Operational Improvement & Excellence
Daniel Abrantes, Head of Change Management Matrix, IKEA

MEASUREMENT & METRICS

15.00 Harness The Best Metrics & Systems For Measuring Results & Proving The Impact Of Engaging Employees & Changing Cultures
Douglas Whitfield, Head of Operations, South East Water UK

15.20 Refreshment Break With Informal Networking

MY OPERATIONAL EXCELLENCE JOURNEY 3 – CASE STUDY

15.50 From Conception To Continuation, Discover The Pitfalls To Avoid, Successes To Imitate & Strategies To Implement For Successful Operational Excellence Journeys
Anil Mathew, Director of Continuous Improvement, NHS

SUSTAINING EXCELLENCE

16.10 Create Strategies Which Drive Momentum & Encourage Long-Term Investment To Ensure Sustained, Embedded Continuous Improvement & Business Excellence
Leon Ellerton, Head of Operational Excellence, Business Change & Analysis, Civil Aviation Authority

CULTURE OF BEHAVIOURAL SAFETY

16.30 Weave Behavioural Safety Into Your Organisation With Engaged, Educated Employees For Safe, Productive & Operationally-Excellent Workplaces
Simon Neal, Head of Occupational Health & Safety, Ericsson UK

MY OPERATIONAL EXCELLENCE JOURNEY 3 – KEYNOTE

16.50 My Operational Excellence Journey From Conception To Continuation, Discover The Pitfalls To Avoid, Successes To Imitate & Strategies To Implement For Successful Operational Excellence Journeys
Sarah Shipsey, Technical & Business Improvement Director, Utilities, Skanska Utilities

17.10 Chair’s Closing Remarks & Official Close Of Conference

Please check the website regularly for updates and newly confirmed speakers. For more information on how to get involved in The Operational Excellence Conference – Engaging People, Changing Culture, please email partner@opexcultureconference.com.