Engage People, Change Cultures, Drive Efficiency & Sustain Excellence For Continuous Process & Business Improvements: Build & Maintain A Culture Of Process Excellence, Engage People Throughout Change, Integrate New Technology & Automation Wisely, Sustain Momentum, Win Leadership & Grassroots Buy-In & Effectively Evidence Success To Drive Lean Improvements, Skyrocket Employee Engagement, Optimise Efficiencies & Propel Results.
A One-Day Conference & Networking Event, 17th September 2019, One America Square, London
Engage Grassroots & Leaders, Cultivate A Proactive Culture, Assess New Technology & Seamlessly Integrate Lean Strategies For Continuous Process & Business Improvements That Endure Through Change, Boost Employee Engagement, Maintain Momentum & Propel Efficiencies
- Proactively Engage People During Change: Decrease resistance to change and achieve process and business excellence through periods of significant change
- Change Mindsets & Behaviours For A Culture Of Process Excellence: Innovative and fresh culture change strategies to help you cultivate a culture of empowered, motivated problem-solvers
- Integrate New Tech With Justification! Transform organisations with realistic tech integration strategies for slick, automated processes (and understand when the process needs improvement first)
- Continuous Improvement Strategies Which Endure & Inspire: Create robust, self-sustaining processes that maintain momentum for ongoing business transformation and staff buy-in
- Demonstrate Tangible Results, Evidence Success: Effective measurement strategies to objectively determine ROI, bottom-line impact, onsite excellence and customer and employee value-added
- Win Leadership Buy-In: Transform senior staff and stakeholders into engaged change innovators for improvements that are sustained from the top
- Resonate With The Shop Floor: Overcome the ‘what’s in it for me’ mentality for teams that proactively support and are excited about change
- Mistakes, Challenges, Barriers, Disruptors! Real-life, practical strategies and lessons learnt for overcoming the inevitable hurdles in your process improvement journey
- End-To-End Process Improvement? Implementing the entire journey through from conception and planning to execution and ongoing momentum for long-term change
PLUS! This Process & Business Improvement Conference Also Features:
- 21 Process Excellence Directors Take To The Stage For 1 Compact, Time-Efficient Day
- 2 Q&A Panel Discussions: Culture Change Thought-Leaders & Overcoming Hurdles In Practice
- Customer, ROI & Onsite Excellence Measurement Breakouts
- 5 Facilitated Peer-To-Peer Discussions Covering: Schools Of Thought, Agile, Avoiding Change Fatigue, Customer Experience, Cross Cultural Settings
- Interactive Voting & Open Q&A
- Senior-Level Networking
"Thought-provoking insight into bringing about successful change and taking people with you on the journey." ENGIE
"Great opportunity to listen to and network with other people with similar challenges in their business." Seagate Technology
"A good refresher of some key messages with interesting new insights and perspectives." Jägermeister
21 Process & Business Improvement Innovators In 1 Day | Click Here To Download The Conference Brochure
08.30 Registration, Morning Coffee & Objective Setting
09.00 GIC Welcome & Morning Chair’s Opening Remarks
CHANGE & PROCESS IMPROVEMENT - DOUBLE PERSPECTIVE
09.20 Proactively Engage People During Change To Increase Process Improvement Readiness, Decrease Resistance & Continually Drive Momentum
09.20 Perspective One: Curtis Carson, Head of Engineering Development System, Airbus Defence & Space Holdings
09.40 Perspective Two: Tolga Gunel, Head of Business Improvement Program, Premier Foods
DRIVING CULTURE CHANGE - PANEL DISCUSSION & Q&A
10.00 Create & Maintain A Mindset Of Process Excellence Across Your Organisation For A Constant Improvement Environment Of Engaged Thought-Leaders
Carolyn Lum, Senior Vice President, Head of Philips Excellence/Continuous Improvement, Philips
Stuart Day, Head of Continuous Improvement, Network Rail
Emma-Jane Daly, Programme Director for Business Improvement, Ofwat
Annie Parry, Head of Continuous Improvement, REED
Jim Nicholls, Head of Organisational Effectiveness & Change, Specsavers
10.40 Morning Refreshment Break With Informal Networking
TECHNOLOGY & AUTOMATION
11.10 When & Where To Implement New Technologies & Automation For Processes That Are Ahead Of The Curve, Sustain Continuous Improvement & Drive Ultimate End Goals
Vasudev Kulkarni, Head of Process Improvement & RPA, AXA
CONTINUOUS IMPROVEMENT - DOUBLE PERSPECTIVE
11.30 Create Robust, Self-Sustaining Processes That Propel Themselves & Organisations Forward For Effective Process Excellence That Endures & Inspires
11.30 Sanjay Bhasin, Head of Continuous Improvement, Her Majesty's Prison & Probation Service
11.50 Thomas Chaidas, Head of Continuous Improvement, Europe, Staples
12.10 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@processexcellenceconference.com.
HOT TOPIC BREAKOUT DISCUSSIONS
12.40 Breakout Discussions
A) Agile
Gerry Meegan, Global Director IT & Integrated Services Process Excellence, The Coca-Cola Company
B) Customer Experience Results
Sacha Reay, Head of Continuous Improvement, Naked Wines
C) Process Excellence In Cross Cultural Settings
Sally van Opstal, Director, International Wholesale Operations, Forecasting, Sales Analytics, Coach
D) Schools Of Thought
E) Avoiding Change Fatigue
Isabelle Haigh, Head of Gas Transmission Transformation Programme, National Grid
13.00 Lunch & Informal Networking For Speakers, Delegates & Partners
14.00 Afternoon Chairs’ Opening Remarks
Karen Vaughan, Head of Continuous Improvement (Logistics), Royal Mail
MEASURING IMPROVEMENT RESULTS
14.10 Efficiently Measure Results Of Improvements To Successfully Evidence Process Excellence With Real Facts
Steffan Speer, Business Improvement Director, Morgan Sindall
ENGAGING GRASSROOTS - DOUBLE PERSPECTIVE
14.30 Resonate With Your Shop Floor Workers By Implementing Processes They Want & Need For A Culture That Welcomes & Encourages Process Excellence
14.30 Perspective One: John Bilsland, Head of Continuous Improvement, Network Rail
14.50 Perspective Two: Annie Parry, Head of Continuous Improvement, REED
15.10 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@processexcellenceconference.com.
15.40 Afternoon Refreshment Break With Informal Networking
WIN OVER LEADERS
16.10 Drive Authentic Improvement Across The Organisation By Engaging Leaders & Impressing Stakeholders For Process Excellence Driven & Maintained From The Top
Salla Heinonen, Global Head of Continuous Improvement, Merck Sharp & Dohme (MSD)
OVERCOMING HURDLES - PANEL DISCUSSION & Q&A
16.30 Explore Real-Life Experiences Of Challenges, Barriers & Disruptors To Process Improvement: Mistakes Made & More Importantly, Lessons Learnt!
Stuart Anwyl, Head of Operational Excellence, Balfour Beatty
Carolyn Lum, Senior Vice President, Head of Philips Excellence/Continuous Improvement, Philips
David Grindel, Senior Project Manager (Apprenticeships) & Associate Lecturer, School of Business Law & Communication, Solent University
Alex MacPhie, Director of Quality HSE & Business Improvement, JDR Cable Systems
PROCESS IMPROVEMENT - END-TO-END JOURNEY
17.10 Consider The Complete Improvement Shift From Conception, Planning & Execution Through To The Results For Sustained Improvements
Speaker To Be Announced, Please Check The Website For Updates
17.30 Chair’s Closing Remarks & Official Close Of Conference