Book Now To Save £200! Drive Engaged Cultures & Tech Efficiencies To Sustain Excellence For Continuous Process & Business Improvements & Performance
Successfully Embedding Cultures Of Improvement & Continuous & Process Excellence & Exploring Effective Technology Implementation That Will Achieve Sustainable, Big Picture Results: Overcome Barriers To Success To Drive & Maintain A Culture Of Excellence & Continuous Improvement By Engaging People Around Improvement Strategies & Visions, Implementing Emerging Technologies, Automation & New Digital Tools, Creating Flexible Methodologies & Organisational Frameworks To Secure Long-Lasting, Measurable, Value-Adding Results
A One-Day, Brand-Led, European, Practitioner-Led Conference & Networking Event, 17th September 2020, Asia House, Central London
28 Process & Business Improvement Professionals From Industry-Leading Brands Reveal How To Drive & Maintain A Culture Of Excellence & Continuous Improvement By Engaging People Around Improvement Strategies & Visions To Secure Long-Lasting, Measurable, Value-Adding Results
- Win Over Teams & Change Cultures: Embed an improvement culture into your team’s DNA for successful, sustained process improvement and business benefits
- Streamline With Emerging Tech & Tools In A Data-Driven World: Where and when to implement robust digital technologies to simplify processes and maximise profits
- AI, Machine Learning, RPA In Practice: Implement the right technologies and automation opportunities to drive business-wide efficiencies and successes
- Engage Leaders & Secure Buy-In: Communicate with and influence leaders to fuel progress throughout the organisation
- Critically Evaluate Your Methodologies: Create an effective and robust framework that works for your organisation and delivers sustained results
- Sustain Improvements, Overcome Resistance & Change Fatigue: Track and measure processes to achieve real impact that can be sustained long-term
- Benchmark Performance, Measure ROI: Do you have the right KPIs to accurately determine results? And how to get the board on board!
- Real-Life Experience Sharing & Lessons Learnt: Battle resistance to change and break down barriers to improvement
- Align Strategy & Vision To Ensure Business-Backing Results: Achieve company goals with a laser focus on improvements that are aligned to the bigger picture
"Interactive, diverse and insightful. A thought-provoking opportunity!"
'Excellent speakers, worthwhile networking and good debate and sharing.'
‘Informative and a brilliant networking event.’
The Process & Business Improvement Conference At A Glance
24+
Senior-Level Speakers
100%
Satisfaction Rating
3
Years Of Insight & Inspiration
10
Advanced Topic Streams
1
Inspiring Day
Engaging Teams, Changing Cultures • Automation: Tech Implementation In Practice • Tech Efficiencies • Strategy & Vision • Evaluating Methodologies • Sustaining Improvements • Measuring Results • Overcoming Barriers • Engaging Leaders, Securing Buy-In
08.30 Registration, Morning Coffee & Objective Setting
09.00 GIC Welcome, Interactive Voting Introduction & Morning Chair’s Opening Remarks
Duncan Beach
Global Head of Process Engineering & Automation
Commercial Banking, HSBC
ENGAGING TEAMS, CHANGING CULTURES | Q&A & PANEL DISCUSSION
09.20 Engage People, Change Cultures & Embed Improvement Into Your Team’s DNA For Successful, Sustained Process & Business Improvements
Jackie Francis
Head of Operational Readiness & Change Governance
Virgin Media
Ashutosh Pandey
Head of Strategic Quality Transformation
Nokia
Darren Yeates
Agile Transformation Lead
NatWest
Sonia Strang
Head of Business Change Global Transformation Office
British American Tobacco
Hina Agarwal
Product Owner/Agile Business Analyst
Trainline
Rosa Salamone
Continuous Improvement Manager
Boots UK
Jacquie Heany
Director of People & Business Excellence
World Vision UK
AUTOMATION: TECH IMPLEMENTATION | DOUBLE PERSPECTIVE DISCUSSION
09.50 AI, Machine Learning, RPA…Capitalise On Evolving Technologies & Automation Opportunities To Implement Organisational Goals & Drive Business- Wide Improvements
09.50 Perspective One
Ravinder Singh Assi
Vice President - Digitalisation & Automation
Deutsche Bank
10.10 Perspective Two
Darren Diprose
Head of Mobile Web Chat & AI Solutions
British Gas
10.30 Morning Refreshment Break With Informal Networking
TECH EFFICIENCIES | START-UP FOCUS
11.00 Capitalise On Emerging Technologies & New Tools To Simplify Processes, Drive Efficiencies & Really Reap The Benefits Of Digital Innovation
Christopher Thomas
Head of Business Improvement & Innovation
Bristol Water
11.20 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@processexcellenceconference.com.
STRATEGY & VISION
11.50 Avoid Improvement For Improvement’s Sake! Ensure Process & Business Improvement Is Closely Tied To Organisational Goals To Secure Business- Backing Results
Darren Yeates
Agile Transformation Lead
NatWest
INFORMAL BREAKOUT DISCUSSIONS
12.10 Informal Breakout Discussions
A) Pace Of Change
Steve Petrie
Business Performance Director
Balfour Beatty
B) Psychology Of People
Gwen Turner
Head of HR Strategic Planning & Process Improvement
Trinity College Dublin
C) Agile
Hina Agarwal
Product Owner/Agile Business Analyst
Trainline
D) Grassroot Engagement
Carl Grayson
Continuous Improvement Manager
Royal Air Force (RAF)
E) PEX In An Office Environment
Alco Jensema
Continuous Improvement Lead EU & ANZ
McDonald’s
F) Lean
Tim Perkins (MBB)
Head of Performance & Continuous Improvement
AstraZeneca
COVID-19 IMPACT | DELEGATE DISCUSSION
13.10 Share Best Practice With Your Peers About Tactics & Tips To Mitigate The Impact Of Coronavirus, Proactively Prepare For Future Crises & Reinforce Business Resilience During Uncertain Times
13.40 Afternoon Chair’s Opening Remarks
METHODOLOGIES | Q&A & PANEL DISCUSSION
13.50 Critically Evaluate Existing & Evolving Methodologies To Optimise & Create Robust Business Improvement Frameworks & Secure Process Improvement Success
Shelley Davies
Director, Process Excellence & Automation - Group Business Services
BT
Claudine Berger
Continuous Improvement Expert – Nestlé Swiss Market
Nestlé
Adrian Richardson, Director for
Continuous Quality Improvement Frimley Health
NHS Foundation Trust
James Harley
Head of Continuous Improvement & Automation
Bupa
Brett Sneddon
Head of Automation
Commercial Banking, HSBC
SUSTAINING IMPROVEMENTS
14.20 Overcome Change Fatigue, Resistance & Wider Challenges To Sustain Improvements & Embed Them Into Business-As-Usual
Will Burrows
Continuous Improvement Project Manager
Halfords
MEASURING RESULTS
14.40 Interpret Intangible & Hard Metrics To Determine ROI, Benchmark Performance, Assess Progress & Measure Impact
Emily Viarnaud
Operational Excellence Manager
Costa Express
15.00 Bonus Session; Reserved For Exclusive Conference Partner. For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@processexcellenceconference.com.
INTERACTIVE SESSION
16.00 Interactive Engagement Games
Sarah Wooledge
Continuous Improvement Manager
The Binding Site
OVERCOMING BARRIERS | Q&A & PANEL DISCUSSION
16.20 Real-Life Experience Sharing: Lessons Learnt & Tips For Success
Gwen Turner
Head of HR Strategic Planning & Process Improvement
Trinity College Dublin
Sarah Wooledge
Continuous Improvement Manager
The Binding Site
Barry Jehu
Head of Continuous Improvement
Polypipe
Anshuman Pandit
Continuous Improvement Champion
Action for Children
Josh Kumar
Process Automation Manager
E.ON UK
ENGAGING LEADERS, SECURING BUY-IN | INTERNATIONAL PERSPECTIVE
16.50 Win Over Leaders & Managers To Secure Buy-In Throughout Your Business & Fuel Long-Term Process & Business Improvement
Pedro Matos
Chief Quality & Business Excellence Officer, Member of the Management Board
Apollo Tyres
17.10 Chair’s Closing Remarks & Official Close Of Conference
